Microsoft wireless keyboard and mouse desktop 800

It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly. Type Troubleshooting in the search box and press Enter key.

Click on view all option on the upper left corner. Select the Hardware and Device options from the list. Click Next to run the Hardware and Device Troubleshooter.

Try installing the available drivers in compatibility mode. Follow the steps below on how to install driver in compatibility mode :. Download the driver for Windows 8. Let the driver install and then check the functionality. Hope the information helps, if you have any further queries, feel free to post. We are here to assist you. Was this reply helpful? Yes No. Sorry this didn't help.

Thanks for your feedback. Given that I'm still using a Wireless Desktop with no issue I don't believe either of these methods will work. The mouse in the set for my main PC has started being temperamental.

Neither set are new hardware, I've been using them both for years. Also given that the 2nd set isn't acting up in either PC I'm under the belief that any drivers have installed perfectly fine. I've tried the problem set in my 2nd PC and it still has the same issue. I've tried new batteries. The keyboard works fine. Before it stops responding, it starts scrolling up by itself. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question 3. Report abuse. Sorry this didn't help. Thanks for your feedback. I After reinstalling a fresh version of windows 10 I lost all my applications and had to reinstall them all. However I have recently had to take my pc for repair and now can't remember how to reconnect the keyboard and mouse. Is there something I should plug into the pc to make it work? If so, what does it look like please,so that I can search for it as I have quite a few computer type bits and pieces?

Thanks for any help you can give. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Ganesh Achar B. Hi Rowena, Thank you for posting your question on Microsoft Community!

Did you reinstall the Windows?